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Privacy Policy – NatoBuy

This Privacy Policy describes how NatoBuy ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and services.

1. Data Controller

NatoBuy is the data controller responsible for your personal data.

Contact: support@natobuy.com

2. Information We Collect

We may collect the following personal data:

  • Full name

  • Email address

  • Billing and shipping address

  • Payment information

  • IP address

  • Device and browser information

  • Website usage data

3. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

  • Contractual necessity (to process your orders)

  • Legal obligations (compliance with laws)

  • Legitimate interests (improving our services)

  • Consent (for marketing communications)

4. How We Use Your Information

We use your data to:

  • Process and deliver orders

  • Provide customer support

  • Improve website performance

  • Prevent fraud and ensure security

  • Send updates and promotional emails (if consent is given)

5. Sharing of Information

We may share your data with:

  • Payment providers (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Service providers (hosting, analytics)

All third parties are required to protect your data.

6. International Data Transfers

Your information may be transferred and processed outside the United Kingdom. We ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

8. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with a data protection authority

9. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings.

10. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.